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Frequently Asked Questions

How do I get my product?

We have different delivery options all depending on which option you chose. You can opt to have your product delivered to your door or to arrange pickup with your sales consultant.

Is there a delivery fee & how much is it?

We offer the option to pick up only when arranged by your salesperson. We are an online-based company and don’t hold stock, we place your order after payment has been made and if opted we supply delivery at a rate that depends on the weight of your product and location.

Do you have a store?

Pixxel Tech is an online store and we do not keep any stock at any warehouse. We place your order and ship your order direct from our suppliers.

Do I get a warranty on my product?

Selected products have a full warranty and will be specified in the products description.

What if my products gets damaged on delivery?

We will supply you with a new product if anything should happen to your product while it’s has been shipped.

Can I pay with Cash On Delivery?

All payments need to be made online and we do not accept any cash. We have selected payment options to choose from once you select our checkout option.